Grocery Food Relief

Who can access grocery support?

The demand for emergency food relief has never been higher. To make sure our limited food reaches those experiencing the greatest hardship, ongoing grocery support is available to people who meet our eligibility criteria.

Our service area

We provide ongoing grocery support for people who live in:

• City of Casey

• Cardinia Shire

Your first visit

If it's your first time visiting Transit, we'll always do our best to help.

If you require ongoing food support, we'll ask you to complete a simple registration before your next visit.

What do I need to register?

We'll need to sight one of the following for each adult (20+) in your household:

• A current Centrelink Income Statement, or

• A recent payslip (if Centrelink doesn't apply to you).

You can simply show these on your phone or bring a printed copy.

We do not keep copies of your documents. They are only viewed to confirm eligibility so we can fairly distribute the food available.

Once you're registered, you'll receive a QR Guest Card, valid for 12 months. This allows you to check in quickly and helps reduce waiting times for everyone.

Need help finding your Centrelink Income Statement?

Watch our step-by-step guide: Request a document – Centrelink online account.

How much does it cost?

Our community meals and grocery food relief are completely free.

If you're in a financial position to contribute, we gratefully accept a $5 donation to help us continue supporting others in our community.

Please know that a donation is never expected and is never a requirement to receive food relief. Whether you can give or not, you'll always be welcomed with the same care and respect.

Visiting Transit

There is no onsite parking.

Please do not park in the private business car parks surrounding Transit.

Parking is available:

• At the train station behind Transit.

• On nearby streets (2-hour parking, or 4 hours with a valid Disability Parking Permit).

If you have a disability or mobility concerns, please call Michael on 0422 519 309 when you arrive. We can arrange closer parking where required (Disability Parking Permit required).

When should I arrive?

We recommend arriving later during our grocery service.

Food is not distributed on a first-come, first-served basis. We carefully manage our stock so that every guest receives the same quality and quantity of food throughout the day.

Don't meet the criteria?

Please don't assume we can't help.

Every situation is different, and we assess each person individually. People who are working, studying, seeking asylum, experiencing homelessness, or facing other exceptional circumstances may still be eligible for support.

If you're unsure, please contact Lisa on 0484 986 466. We'd be happy to talk through your situation.